DELIVERY

OUR CUSTOMERS ARE OUR TOP PRIORITY

In light of the current situation, we wanted to let you know that we are still open for business.

We will do our best to get your order to you as quickly as possible. Because of extensive local Post Office closures, please note that it may now take up to 2 weeks for UK orders to reach you. International orders can now take up to 1 month.

Should you have any questions or need to return something, please don’t hesitate to contact us at info@otisjaxon.com

As we are now working remotely, please do not ship any returns to our office address before contacting us.

Please stay safe and well in these uncertain times.

 

 

WE OFFER FREE STANDARD SHIPPING ON ALL UK ORDERS, AND INTERNATIONAL ORDERS OVER £150!
UK orders placed before 12pm and International orders placed before 10am will be processed on the same working day. Orders placed after these cut-off times will be processed the following working day.  

SERVICE

ORDER VALUE

COST

ESTIMATED TIMEFRAME

UK STANDARD TRACKED DELIVERY

ANY

FREE

1-3 WORKING DAYS

UK NEXT DAY DELIVERY

ANY

£6.95

NEXT WORKING DAY BEFORE 1PM

UK SATURDAY DELIVERY

ANY

£11.50

SATURDAY BEFORE 1PM

STANDARD TRACKED DELIVERY - EUROPE

UNDER £150

£10.00

5-7 WORKING DAYS

EXPRESS DELIVERY - EUROPE ANY £15.00 3-4 WORKING DAYS

STANDARD TRACKED DELIVERY – USA

UNDER £150

£10.00

7-21 WORKING DAYS

EXPRESS DELIVERY – USA 

ANY

£20

2-4 WORKING DAYS

STANDARD TRACKED DELIVERY - CANADA/AUSTRALIA/NEW ZEALAND

UNDER £150

£15.00

7-21 WORKING DAYS

STANDARD TRACKED DELIVERY – REST OF WORLD

UNDER £150

£18.00

7-21 WORKING DAYS

EXPRESS DELIVERY - REST OF THE WORLD ANY £22.00 2-4 WORKING DAYS

 

UK Next Day and Saturday delivery orders will be delivered by Royal Mail and will need to be signed for. UK Next Day - Place your order before 12pm to guarantee next day delivery. 

If you are located outside of the EU, you may be charged customs or import duties and taxes which you, as the recipient are responsible for. Please check with your local customs office for additional information on customs and taxes in your part of the world.